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Contact & Partnership

We're a small, passionate team. We read every message and aim to respond within 48 hours on working days.

📬

General Enquiries

Questions about ClipMap, feature requests, feedback, and everything else.

[email protected]

🛠️

Technical Support

Found a bug? Account issues? Something not working as expected?

[email protected]

📢

Advertising & Partnership

Sponsored campaigns, custom map placements, and partnership opportunities.

[email protected]

⚖️

Legal & Copyright

DMCA takedown requests, GDPR data requests, and legal correspondence.

[email protected]

Advertising & Partnership Opportunities

ClipMap reaches a highly engaged audience of music fans, travellers, content creators, and geographic exploration enthusiasts from over 50 countries. Our users are actively exploring video content tied to real locations — a unique context for reaching people who care about local culture, travel, and music.

What We Offer

Display advertising via Google AdSense (automated, self-serve).
Sponsored map campaigns – feature your location, event, or venue as a highlighted pin on the map for a defined period.
Featured clips – promote your YouTube channel or video with a boosted listing in relevant search results and map areas.
Newsletter placement – reach our registered user base through dedicated email features (subject to availability).
API access and white-label solutions – for businesses wanting to embed a ClipMap-powered location video widget on their own platform.

For custom advertising enquiries, our audience demographics report, or a media kit, please email [email protected] with the subject line "Partnership Inquiry".

💡 Tip for artists and labels: If you release a music video filmed in a specific city or venue, adding it to ClipMap is completely free and organic. Fans exploring that location will discover your video naturally. This is a zero-cost promotion tool for geo-specific content.

Reporting Content Issues

If you have found a clip on ClipMap that you believe violates our Terms of Service or contains inappropriate content, please use the 🚩 Report button directly in the clip sidebar on the map. This is the fastest way to reach our moderation team.

For copyright takedown requests (DMCA), please contact [email protected] with:

The URL of the clip on ClipMap (format: clipmap.app + the location on the map where the clip appears).
The YouTube URL of the video in question.
A description of your rights in the content.
Your contact details.

We aim to process valid takedown requests within 48 hours. Note that ClipMap does not host video files — copyright complaints for the video itself must also be submitted to YouTube directly.

Common Questions

Before reaching out, you might find a faster answer in our documentation:

How do I add a clip to the map?

See our step-by-step guide in the FAQ – Adding Clips section.

Why was my clip removed?

Read our Terms of Service for the full list of content rules, or check FAQ.

How do I delete my account?

See account deletion instructions in the FAQ. Or email [email protected].

How do I request my personal data?

Under GDPR you have the right to access your data. Email [email protected] with subject "Data Access Request".

Response Times

General enquiries – within 2 business days.
Technical support – within 1 business day for critical issues; 2–3 days for non-critical.
Partnership / advertising – within 3–5 business days.
Copyright / legal – within 48 hours.
GDPR data requests – within 30 days (as required by law).

We are a small team and do not offer real-time chat or phone support. Email is the best and only official communication channel. If you do not receive a reply within the stated timeframes, please check your spam folder and send a follow-up.

Follow ClipMap

Stay updated on new features, community highlights, and platform news. While our primary focus is the application itself, you can also support ClipMap by:

Buying us a coffee at buymeacoffee.com/clipmap – every contribution helps keep the servers running.
Sharing your favourite clips with friends and on social media.
Adding high-quality, accurately placed clips to the map.
Reporting low-quality or misplaced content to keep the database clean.